Travelling with children can be stressful. Apart from having to keep them entertained for hours, you often need eyes in the back of your head. For parents, it can be a nightmare. Together with Oslo Airport (OSL), EGGS has helped design Felix & Fiona – a service branding that makes everything as easy as possible for families using the airport.
Felix & Fiona is a service branding that provides child-friendly services and facilities for parents travelling with children. The aim is to create an enjoyable experience for them. Everything is presented as a common visual identity throughout the airport, establishing a whole Felix & Fiona world that’s easily recognisable – from children’s play areas, and the popular climbing frames shaped like airplanes, to maternity corners, nursing rooms, games, puzzles, children’s menus, security, etc.
Before travelling, parents can go online to get advice. They can also download helpful Felix & Fiona comic strips, illustrating the various airport procedures they’ll face as part of their journey. Security control for example can not only be intimidating for children, it can be stressful for parents too. Therefore, the family track was introduced. This is a designated security lane for parents travelling with children, allowing them to pass through security control with a minimum of fuss.
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